Testimonials

Testimonials 2018-11-09T00:42:57+00:00

Testimonials

At Diamond Realty we place a lot of value on the service we provide our clients and the relationships we build. The strong relationships fostered through the years have been instrumental in building a reputation that is based on honesty, satisfactory results and impeccable service.

Here are what some of our trusted clients have to say.

I would like to take this opportunity to thank you for all the advice, patience and persistence you provided with the difficulty associated with this sale. It was great to see that you achieved the best possible result with the minimum of fuss.

Duncan McCallum – Bicton

Hi Torrin

This is just a quick note to say thank you very much for your Real Estate services. Your professionalism and integrity is to be commended. We had our property on the market for 3 months with a local agent who did nothing to stimulate a sale and brought us lots of reasons why the property won’t sell. Then I placed it in your capable hands and within four weeks you had a written offer. Your outside of the box marketing really captured the attention of potential buyers and coupled with exceptional negotiating skills, reached the price that we wanted to achieve. We have already recommended your services to two other sellers. I wish you the best for the future.

Luke & Jill George

“I would like to say an enormous thank you to Mick Minutillo for the recent sale of our Southern River home. His service is second to none, we felt at ease knowing that he was taking care of absolutely everything.

Mick’s professionalism, dedication and proactive work ethic was outstanding for the whole process and it would be our absolute pleasure to recommend him to anyone that is considering selling their home.”

Katherine Burgess

“Cheers for the tremendous job you’ve done in selling our house, getting an offer in 5 weeks exceeded our expectations, especially in the current market.

Your appropriate contact via text and phone calls kept us well informed when needed. Your demeanour and professional skills far surpassed any real estate agent we have employed in the past.

Thank you for creating a comfortable and relaxed rapport, looking forward to continuing this relationship in the future. We’d highly recommend you to anyone selling or leasing their house.”

Kathryn & Chris

Diamond Realty had been the managing agent for our Booragoon property for many years. When the time to sell came, Diamond Realty were our preferred choice, however we went out to market to make sure we weren’t missing anything. Mick and his team put forward a very competitive proposal, combined with the pleasurable experience we had with them managing our property it was an easy decision to nominate them as selling agent.

Mick and his team did a fantastic job of picking the right strategy to sell in a very slow and downturned market. Even though the property was on the market for many months, it ended up with a good result. Diamond Realty have a very friendly and professional approach in dealing with all parties during the sale of the property, in particular I must commend them for keeping our tenants happy during the disruptive inspections, as well as giving frequent updates via phone and email. We would recommend them to anyone looking to sell or manage their property.

Nicholas Blackledge – Marmion Street

Hi Mick,

We appreciate this is not an easy situation to deal with and we really value the work you are doing. In all honesty, you are the best Sales Representative that we have ever had.

Nerea Ugarte – Mount Hawthorn

Hi Mick, Thanks for all your help. I will most definitely refer anyone looking for assistance for properties to you. We’ve been very impressed and grateful for all the help you’ve given us so far.

Regards,

Ben McCarthy – Coolbellup

In my 35 years of working in the building industry I have developed, renovated, bought and sold more than 20 properties. In that time I have dealt with lots of real estate agents and have experienced dealing with some interesting characters. In the last 5 years I have developed a relationship with Torrin after getting him to sell a property for me.

Torrin knows the real estate business extremely well but importantly he has a rare quality that always has his client’s interest first. In my most recent transaction Torrin achieved an outcome many other agents said wouldn’t be possible in this current slow market. His patient persistence and belief in the value got us an outstanding result. He also had to deal with a long term tenant in the property which made inspection times difficult.

Thanks Torrin, you efforts are appreciated.

Lawrie Bilick – White Gum Valley

Not having much experience in buying and selling property it was extremely important for me to have a real estate agent who not only I could trust but also help me through the complex maze of paperwork. Torrin’s advice, in at first selling and the helping me buy a new home was invaluable. Torrin’s advice and guidance made the whole experience less stressful than I thought it would be.

He also helped me with organising things which were not necessarily part of his job, which I am very grateful for.

Lorraine Gordon – Bicton

Hi Torrin,

When deciding to sell my apartment after 8 years because of an expected new baby on the way and the need for more room I was nervous about going through the process and adding stress to my partner while she was heavily pregnant. While discussing my situation with my boss he had no hesitation in recommending Torrin to help me through the process. I met with Torrin and was comfortable with him selling our property straight away. His advice, strategy and smart marketing of the property got us multiple offers within 10 days of going to the market and we eventually got very close to our asking price which was more than we anticipated and other agents said we wouldn’t get in this tough market. We are very happy Torrin was referred to us. So now we are happy in a new house with a new baby and it all happen with little or no fuss. I would be happy to refer Torrin any time the opportunity comes up.
Torrin, thanks again for your help.

David Rodgers – Melville

Hi Mick,

As I reflect on what has happened during the last 3 months, since the time I approached Diamond Realty with a call on a public holiday at the beginning of March, inquiring about a property and I remember now how well your team responded I couldn’t keep to myself the gratitude I feel about this long 3 month journey.

Without your incredible support, and I really mean this as you had to do extra trips, phone calls, paperwork, drawings, follow up with the City of Melville even correct English grammar, etc this might had never happened. You are a hard working man but mostly a gentleman, very respectful and polite. You have shown unconditional support and care. I am truly thankful and feel privilege to have had the opportunity to deal with you.

Many Blessings for your team, family and yourself. Keep the diamond shinning!

Maria

Hi Mick, Thank you for this information, and thanks to Torrin and yourself as we are very happy with the professional service & attention to detail that Diamond Realty has provided.

Ralph Nunis – Mount Pleasant

We have used diamond Realty for the management of our Bull Creek rental property and we have always been very pleased with the professionalism and attentiveness provided. The level of service and response provided by Mick Minutillo and the Diamond Realty team has been excellent, with all issues and requests from both tenant and landlord addressed and expedited with efficiency.

We highly recommend Diamond Realty, and would certainly look to utilise their services again should we require property management in the future.

J and M Hedges.

Dear Mick,

I just wanted to say thanks for all your hard work and support during the sale of our property. The job that we gave you was not easy: selling an old house on the highway in a buyer’s market. Despite all the odds, you managed to sell the property at the price we wanted. Your professionalism, perseverance, customer care and attention to detail made it all possible.

We have known you for a while now and, as mentioned to you once wile you were our investment property manager, you are the best real estate agent we have ever met (and we have come across a few).

We wish you all the success in you career. You deserve it

Kind Regards,

Nerea

Dear Michelle,

I wish to thank you for your efforts in improving the front of Mr Hill’s unit at Thornlie Rise. The plants will go a long way in enhancing the complex as a whole and I am sure the Owners who live in the complex which IS their home, will enjoy and appreciate your efforts as well.

Once again, sincere thanks for being so approachable and obliging in my request on behalf of the Owners of Thornlie Rise.

Sincerely,

Margaret B (Owner & Committee Member)

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